Lock Out Procedures

Single Student Resident “Lock Out” Procedures

Single Student residents are responsible for carrying their keys at all times and locking their doors when they leave their unit.

Student ID will be requested for all lockouts and a lockout charge of $75.00 may apply.

Monday-Friday | 8:30 AM - 12:00 PM, 1:00 PM - 4:00 PM

Students are asked to go to the Housing Services Office (C420) for a lock-out form. This form will be used to verify your identity and room location based on student records.

A Housing Services employee will be contacted to meet you at your room at which time you will provide the Housing Services employee the signed form you received from the Housing Office.

Monday-Friday | 4:30 PM - 8:30 AM | Saturday & Sunday ALL-DAY

Students are asked to contact their facility Residence Assistant on Duty (RAD) via the posted phone number. The RAD will respond as soon as possible to provide you access to your room space.

The RAD will confirm student identification.

Monday-Friday | 12:00 PM - 1:00 PM & 4:00 PM - 4:30 PM

During the noon hour from 12 PM to 1 PM on weekdays and between 4:00 PM - 4:30 PM, residents may contact Security Services (403) 329-2345 for lockouts.

While every effort will be made to assist the students, Security Services may be unable to attend to you immediately. You may be asked to wait for the next available resource for assistance.

You may be asked to contact Housing Services (403) 329-2584 at 1:00 PM or the RAD for your facility at 4:30 PM.

If you feel your lock-out constitutes a health or safety concern or an emergency please contact Security Services at (403) 329-2345