Once you have submitted a work order request through the online maintenance request system, Housing Services Maintenance will have added this item to their list and will be happy to address your request as soon as possible.
Please be advised that requests are prioritized based on urgency from high to low. Subject to the above categorization, requests are processed in the order in which they are received. In some cases, Housing Maintenance may have to contract out the request to an electrician, plumber, or other trade which can impact our response time.
By submitting a maintenance request, you are granting the maintenance team permission to enter your unit.
Your request is important to us and we will address it as soon as possible.
Should you have any questions or concerns about this process, please don’t hesitate to contact Housing Services at email@example.com or (403) 329-2584 or visit us at C420 University Hall (M-F 9:00 AM-12:00 PM and 1:00 PM - 4:00 PM)
For after-hours emergencies such as flooding or unsafe conditions, please call Security Services at (403) 329-2345