|Move-Out Dates||See Important Dates|
|Late Move-Out||All requests must be submitted in writing a minimum of one month prior to the end of the contract
Approvals are subject to availability and authorization, by the Director of Housing Services.
Late move-outs will incur $100 fee for the first night and a daily intersession fee for the following days (equivalent to daily rate for your room).
Residents are responsible for their own bedrooms, as well as, shared areas such as kitchens, bathrooms and common rooms.
Plan ahead as vacuums are a scarce commodity. If incomplete, you will incur additional expenses; See Damage Repair and Charge-Back Pricing.
Do Not attempt to make your own repairs to walls, etc. This may result in additional costs to you.
Sit down with your roommate(s) and have a conversation about your exam schedule and when you plan to move-out. Write down who will complete each item from the checklist and post it in the common area. Ensure you maintain communication through final exams, especially prior to each person moving out, to ensure that all the cleaning that was agreed to has been completed.
Take photos of the unit when each person moves out. This way, should a dispute arise or a roommate moves out and leaves a mess, there is evidence of the cleaning that was completed and the state of the unit at that time.
Please remember: if we are forced to charge for cleaning, replacement parts, damage or labour, a $10.00 administration fee will also be assessed to recover office and processing expenses. See Damage Repair Charge-Back Pricing.
Ensure all personal belongings are removed. Be sure to check all storage areas in your suites.
|Return of Keys||
Return your black key fob in an envelope marked with your name and room number. Place it in the return mailbox in front of the Housing Office C420 - UHall. Time of key return to be posted on the Important Dates Calendar. Should you forget to turn in your keys by the designated time, you will incur late key return charges as explained below.
Lost keys must be reported to avoid late key return charges. Once reported lost (prior to end of contract deadline) you will incur Service Charges for Lost Keys and an administration fee will be applied against your Security Deposit.
Late key return is considered a late move-out. Late keys will incur $100 fee for the first night and a daily intersession fee for the following days (equivalent to daily rate for your room).
Do not leave your key in your room, and do not give it to anyone else to return for you. If you leave your key in your room and it is returned by a Housing Services Employee when it is found, you will incur late key return fees and an administration fee will be applied against your Security Deposit.
|Phone Connection and Internet||
The Standard IP phone (Emergency Notification System) and Wired Internet service do not need to be cancelled
|Secure your living space||As you leave your room for the last time, please ensure that the window is closed and your door is locked.|
If you are an international student you must leave all assigned bedding on bed, otherwise it will be assumed to be “missing," resulting in additional costs to you. See Damage Repair Charge-Back Pricing. Shower curtains belonging to Housing Services must be machine-washed and hung to dry. Do not put in dryer.
SECURITY DEPOSIT REFUNDS – INSTRUCTIONS
DIRECT DEPOSIT REFUND
Security Deposit credits are on your student account, viewable on the Bridge. Security deposit refunds will be processed in June for eligible students.
For a refund please choose 1 option and forward the necessary information to email@example.com:
1. Direct Deposit refund - please go onto your Bridge account under Student – Student Account – Direct Deposit and set up your “Accounts Payable” banking information for refund. Once this is complete, please email the Cash Office with your ID#, last 3 digits of your bank account number and a class taken last semester.
2. Cheque refund - If you would prefer a cheque sent out, please email the Cash Office and provide your ID# and current address; ensure this address is current on your Bridge account under “Personal Information”.
3. Transfer to student account - Deposits paid for housing can also be transferred to tuition or other fees owing upon request. Please email the Cash Office with your ID# and request.
If you do not set up the banking information before the beginning of June, a REFUND CHEQUE will be mailed out to your address set up on the BRIDGE.
ALL OTHER credits will remain on your account and will apply against your next semesters fees. Should you want any funds refunded back to you other than your SECURITY DEPOSIT, please update your banking information and address on The Bridge, then request the refund by emailing firstname.lastname@example.org . Once complete, notify email@example.com of the amount you want returned to you and you will receive funds directly to the account you provided instead of receiving a cheque.
To receive your security deposit refund -The University will complete a wire transfer to your international bank in your home country. (IMPORTANT NOTICE - Your PERMANENT address on the Bridge, MUST match the address you provide your home bank)
Please email firstname.lastname@example.org with the following completed bank wire transfer request form:
See detailed instructions - Bank Wire Transfer
Complete and return to the cash office - Wire Transfer Request Form
International Students staying in Canada
Please follow instructions up above to create a direct deposit refund.
Security Deposit Appeal Process
If you have concerns about the assessed cleaning and/or damage charges, please review our Online Appeal Process and submit an online appeal. Any charges assessed will stand, until formally overturned through the appeal process. Only online appeals will be considered.
Submit an Online Security Deposit Appeal