FAQ for Students

We are excited to welcome you to the Fall 2021 term at uLethbridge. Here’s what you can expect this fall with answers to some frequently asked questions.

Last updated: November 26, 2021 at 3:35pm

Returning to campus- Fall 2021 

Yes, it is safe to return to campus. We have implemented several well-established protocols to make campus safe for a full return, including:

  • enhanced cleaning and disinfecting
  • hand sanitization stations throughout campus
  • physical distancing where possible
  • mandated masking indoors everywhere and anywhere physical distancing is not possible
  • improved indoor air filtration and ventilation

We have also implemented a vaccination mandate.

Find additional information on vaccination and how to book an appointment. ​​​​​​​

  • Check your symptoms. Stay home if you're feeling ill.
  • Bring a mask
  • Confirm you are fully vaccinated through the uLethbridge Safe app or website. You should be prepared to show proof of full vaccination while on campus. Proof of full vaccination may be required to access a variety of campus services.

More information on campus access

Yes. All students, faculty and staff must be fully vaccinated against COVID-19 to access our Lethbridge and Calgary Campuses. Fully vaccinated means two weeks have passed since receiving your second dose.

Prior to arriving on campus, all students, faculty and staff must declare their vaccination status and upload their vaccination records to the uLethbridge Safe app or website.

The University will verify submissions to the uLethbridge Safe app or website using internal processes.

Find details about the University's Mandatory Vaccination Principles.

You are considered fully vaccinated:

  • 14 days after receiving the recommended number of doses of a Health Canada approved vaccine, OR
  • Starting November 30: 14 days after receiving the second dose of the following accepted COVID-19 vaccines: Bharat Biotech (Covaxin, BBV152 A, B, C), Sinopharm (Beijing) BBIBP-CorV (Vero Cells), and Sinovac (CoronaVac, PiCoVacc), OR
  • Starting November 30: 14 days after receiving one dose of a Health Canada approved mRNA vaccine in addition to one dose of an accepted vaccine (Bharat Biotech (Covaxin, BBV152 A, B, C), Sinopharm (Beijing) BBIBP-CorV (Vero Cells), and Sinovac (CoronaVac, PiCoVacc).

*Recommended that those fully vaccinated with a vaccine not approved by Health Canada receive one additional dose of a Health Canada approved mRNA vaccine.

All students, faculty and staff must self-declare their vaccination status and upload their vaccination records through the uLethbridge Safe app or website before November 1.

The University continues to verify submissions to the uLethbridge Safe app and website using internal processes.

 

The University is committed to providing academic accommodations in accordance with the Alberta Human Rights Act and the University’s Academic Accommodations for Students with Disabilities Policy.

Yes. If you are participating in an off-campus professional placement as part of your academic program (e.g. Education, Health Sciences etc.), you are subject to the University’s vaccination mandate. Report your vaccination status to the uLethbridge Safe app or website.

Yes, masking is mandated in indoor areas. Masking is a step we can each take to demonstrate care for our community — allowing additional time for vaccination rates to increase and acting to ensure the safety and continuity of our in-person campus experiences this fall. There are limited exceptions when you may consider removing your mask.

You must bring your own mask.

Face shields do not replace masks, as they only protect the eyes, and do not prevent inhaling infectious respiratory droplets.

Learn about mask accommodation and exemption requests

 

Classrooms are cleaned and sanitized daily by the Caretaking team. The sanitization protocol involves steps to kill and/or inactivate various types of pathogens, including viruses such as COVID-19.

Increased vaccination rates, mandated masking and hand sanitizing are effective measures to protect everyone’s safety on campus.

Missing class

If you cannot attend a class due to illness, you have to report to the instructor that you will not be present in the class.

Given we want to ensure that those who are ill stay home, a doctor’s note is not required.

Missing an exam

You are responsible to communicate with the instructor prior to the exam and make appropriate arrangements.

Yes. To ensure students are permitted to be on campus, instructors may request to see your campus-access QR code. These QR codes do not include personal data.

No. According to the Alberta Human Rights Commission:

"On its own, a request for information about vaccinations is not contrary to the Act. Collection of information about employees, service recipients, or tenants is covered under privacy legislation. Questions about the collection and retention of information can be directed to the Office of the Information and Privacy Commission.

However, providing information that someone has not or cannot be vaccinated should not lead to discriminatory treatment of people who cannot be vaccinated because of a disability or religious belief. Employers, service providers, and landlords have an obligation to accommodate individuals who cannot be vaccinated for these reasons to the point of undue hardship."

Find more information about human rights, vaccines, and medical testing

No. The University is subject to the Freedom of Information and Protection of Privacy Act (FOIP) of Alberta. FOIP sets out what personal information the University can collect and how it can use and disclose such information. FOIP allows the University to collect personal information necessary for the University's operating programs or activities.

The University's Return to Campus safety plan, which includes mandatory vaccination as of November 1, 2021, for the Lethbridge Campus and October 22, 2021, for our Calgary Campus, requires the collection of COVID-19 vaccination history in order to be effective.

The University has an obligation to safeguard this sensitive personal information, as it does with all personal information we collect. This information, once collected, can only be shared with University employees who require it to complete their job duties.

Learn more about the Freedom of Infomation and Protection of Privacy Act.

Academic support                    

You can record audio or video of lectures providing prior approval has been given by your instructor or the performer. Even with permission, the recording can only be used for personal study and may not be duplicated. Please consult the Academic Calendar for more information.

As a student, you have a responsibility to conduct yourself with academic integrity. This means being honest in your work and responsibility for acknowledging the work of others. uLethbridge values the academic integrity of our staff and students and take academic offenses seriously.

Academic offenses include cheating, duplication, plagiarism, distributing or receiving confidential academic materials, and misrepresentation. You can learn more about academic integrity and find helpful resources on the Student Success Centre website. Click on Academic Integrity in the drop-down.

Yes! Our Writing Centre offers free consultations to all students to assist at every stage of the writing process. Appointments are currently taking place online. Learn how the Writing Centre can help you succeed at uLethbridge. 

New Student Orientation is September 7. If you are a new incoming student, check your inbox for Mentor Mail for more information.

Admissions

For Spring 2021 to Spring 2023, Admissions will accept Duolingo, IELTS Indicator, and TOEFL Special Home Edition as means of meeting ELP. For further information, visit Admissions.

Completed courses (including grades of CR, Pass, or Completed), will be used to meet additional admission requirements and pre-requisites for courses.

Bookstore

The online store is always open!

The regular hours are Monday to Friday, 8:30-4:30, and closed weekends as well as stat holidays. 

The bookstore is sometimes open for special events outside of regular hours, we will post additional hours on our website.

You can also follow us on our social media platforms:
Twitter: @UofLBookstore
Instagram: uoflbookstore 

Visit the Bookstore FAQ for more information. 
If you dont see your question listed and require more assistance, you can request help here.

You can order your books online at https://bookstore.uleth.ca/. You will be able to select from new, used or digital, rental or purchase.

Absolutely! Both through online ordering and in store.

 

Yes, you have 14 days from the 1st day of class to return, this can be done in-store monday to friday: 9am – 4pm; or, if you have ordered a textbook through our online store, please return, prepaid, using a traceable means.  You will be credited once the book return has been processed by the bookstore staff.

If you would like to pick up your web order rather than paying for shipping, please select that option as part of check out. Shipping costs for both purchases and returns are the sole responsibility of the student.

The lists are ready now at Text Express (your textbook list) found on bookstore.uleth.ca under the Course Material option.

The cost of your textbooks may vary greatly depending on the classes you're taking and the formats you choose.

For example, used or digital textbooks can be significantly cheaper than new traditional textbooks. A general rule of thumb is to budget for $150-$200 per class.

No, you have 14 days from the 1st day of class to return, which can be done in-store during regular business hours; or, if you have ordered a textbook through our online store, please return, prepaid, using a traceable means.  You will be credited once the book return has been processed by the bookstore staff.

Course delivery                          

Classes will be in a blended model in the fall with the majority of classes being offered on campus. You can find times and locations of classes on your Bridge account or on our Dynamic Schedule. 

Synchronous course: A course that meets on specific, scheduled days and times for live instruction, discussion, and course work. This means your instructor will meet with the class online during those times, and that regular class activity is held during this time period. You are expected to attend class, and are advised not to schedule other courses or commitments during the scheduled class time. Check the timetable note for confirmation that the course meets on the days and times scheduled.

Asynchronous course: A course that is delivered online, with no specific days or times scheduled. This means you will complete all course components on your own time and schedule, and there will be no scheduled meet times for the duration of the term. There will still be deadlines for readings, assignments, essays, test, etc. It is up to you to follow the instructor’s lead and manage your time to complete all required work by the deadlines set by your instructor. Check the timetable note for confirmation that there are no meet days or times scheduled.

A blended course is a course that is offered partially online and partially in-person. In the timetable, the Course Note and the Instructional Method with both indicate that the course is blended.

Our Timetable is now available and indicates the delivery model for all Fall 2021 course offerings. View the Timetable

This schedule is in place for the fall term and will remain as such as long as permitted by Alberta Health Services guidelines. 

Financial aid

The provincial government suggests applying for student loans at least 60 days before the start of classes.

Housing Services                             

All residence students and other community members will be required to wear masks in common hallways. Enhanced cleaning measures will ensure high touch points are frequently disinfected. 

The Housing Services office will be open to serve students on weekdays. Outside of business hours, student staff is well trained to support students and well-versed in campus resources. They can be reached via telephone when the Housing Services office is closed.

Yes! Options for mature students in housing include our apartment building Mt. Blackiston, our two townhomes Siksika and Tsuu t’ina, and Residence Village.

Learn more about our housing options for mature learners. 

Yes, each room has access to wired internet. Wifi is also available throughout campus. 

UHall dormitories will open to students this fall.

Parking & transit

Yes, a parking permit or Pay & Park is required for anyone attending the Lethbridge Campus. Students have the option to purchase a four-month parking permit or use Pay & Park.

No, not all students require a parking spot. Students living in residence will apply for a parking permit during their Check-in through Housing Services, not through the parking lottery.

For the upcoming academic year, September 2021 to August 2022, student parking permits will be drawn through a lottery system, as was the process in previous years.

Students living in residence will apply for a parking permit during their Check-in through Housing Services, not through the parking lottery.

To be eligible for the permit sale you need to be an admitted student at the University of Lethbridge by July 8, 2021, at 4 p.m.

Read about the process of the parking lottery.

Yes, all students living in Lethbridge are still eligible to obtain a UPass even if your classes are online. UPass is available under the agreements with the City of Lethbridge and will be charged to all students.

Learn more about UPass: ULSUGSA

Registering for courses          

Each student will have their own registration window, with course registration opening on May 4, 2021. You can check your individual registration window on your Bridge account. Select the Student tab > Registration > Add, Drop, or Withdraw from Classes > Select the Term and your individual dates will be listed. 

Yes! Students interested in taking summer courses at another institution must fill out the proper Visiting Student Authorization (VSA) forms. Please contact your academic advisor before applying for a VSA.

This information can be found on your Program Planning Guide (PPG). Here are is a list of our PPGs: ulethbridge.ca/ross/ppgs 

Full-time student status is three to five courses per semester. The average student at uLethbridge takes four courses per semester.

Chat with your academic advisor if you are looking to declare a minor! You can find contact information for your Faculty or School's academic advising teams here.

Think of your sample sequence plan as the road map to your degree; it is just one of many routes to make it to your destination. You can follow it perfectly or you can branch out and move courses around if you choose to do so. The courses you will most likely want to make sure you take when they are suggested are those that are in bold. These courses are prerequisites for future required courses, so it is heavily suggested to take them when the PPG recommends them.

Sports & athletics

You should meet with your coaching staff to make sure you are planning your course schedule around your training schedule. You should also work with your teammates (especially those in their 3rd or 4th year) to see what they suggest. It can be tough to balance the workload of being a student athlete so also make sure that you discuss any major decisions with your academic advisors.  

Many teams host open tryouts. It is important to reach out to the coaches if you are interested in joining a team. 

Lifeguarding tryouts are usually run throughout the year when there is an open position. Keep an eye on the job board for postings or request to speak with the manager of Maxbell Aquatics to inquire about open tryouts. All lifeguards must have up-to-date certification.

Technology

(Email, Bridge, etc.)

Your email is created when you accept your offer of admission and pay your deposit. Visit ulethbridge.ca/webmail to sign in to Webmail. Your email will be your uLeth username with @uleth.ca added to the end of it. Please check your webmail frequently so you don’t miss out on any communications from uLethbridge, your professors, or classmates. 

Applicants have their email created once they accept the offer and pay the deposit.

Once you have created an account on the Bridge, you will receive your username and email.

As a result of email migrating from Google to Microsoft, you may need to change the configuration on your email client to continue to receive email. For more about this change visit the Student Office 365 Migration website, for general IT help visit the ITS Solution Centre.

The Office 365 apps (Outlook, Word, Excel, PowerPoint, OneNote etc.) can be downloaded at portal.office.com/account (Click “Install Office”). You can also download the Teams app.

You can learn about engaging with your course material in Moodle, connecting to online computer labs and the ins and outs of Office 365 at go.uleth.ca/student-tech

Tuition & fees               

You can find an updated list of tuition and fees at ulethbridge.ca/financial-services/fee-schedules, under COVID Fee Schedules.

Tuition and fees are assessed to student accounts on the first day of classes each term. You can view your registration charges as soon as you have completed registration; go to your student Bridge account and check under Registration Fee Assessment. You can also find a detailed report of your charges under Account Summary by Term.

Yes! Our University of Lethbridge Students Union offers Health & Dental coverage to all full-time students. Students with pre-existing coverage can opt out of this service. Learn more about the benefits and how to opt out.

Tuition and fees are due in full on October 1st for the fall term and February 1st for the spring term. You can pay online through your bank or in person at the Cash Office, located in Anderson Hall.  

Your tuition and fees will be calculated once you have selected all of your classes. Your tuition will be assessed after the add/drop deadline (after first week of classes) and you will find the tuition for your semester on your Bridge account!