FAQ for Students

We are excited to welcome you back. Here’s what you can expect this term with answers to some frequently asked questions.

Last updated: March 27, 2024 at 11:33am

Information for International Applicants

Maybe. You can find our FAQ about letters of attestation on our International Office website by scrolling down to the bottom of the page. It outlines several circumstances and whether a letter of attestation is required or not. 

The information we have from the Government of Alberta continues to evolve; we will update the website as we learn more. 

Sexual Violence Prevention Education Training

The training takes approximately 45 minutes to complete. Start course.

The University of Lethbridge is committed to the values of diversity, equity and inclusion; sexual and gender-based violence undermines these values. We have proudly endorsed the Universities Canada’s Inclusive Excellence Principles. This mandatory training reflects our commitment to a safe and healthy environment for all members of the University community.

All ULethbridge students must take this training to register in courses. It is not an annual requirement; students must complete the training once.

After March 1, 2023, all students who haven’t completed the training will have a Registration Hold placed on their accounts. Students will still receive their registration time ticket for summer and fall courses but will be unable to register. Once the training has been completed, it may take up to 24 hours for the system to update and reinstate registration privileges.

March 1. Students with a Registration Hold won’t be able to register for Summer or Fall 2023 courses until the training has been completed.

Academic support                    

You can record audio or video of lectures providing prior approval has been given by your instructor or the performer. Even with permission, the recording can only be used for personal study and may not be duplicated. Please consult the Academic Calendar for more information.

As a student, you have a responsibility to conduct yourself with academic integrity. This means being honest in your work and responsibility for acknowledging the work of others. uLethbridge values the academic integrity of our staff and students and take academic offenses seriously.

Academic offenses include cheating, duplication, plagiarism, distributing or receiving confidential academic materials, and misrepresentation. You can learn more about academic integrity and find helpful resources on the Student Success Centre website. Click on Academic Integrity in the drop-down. You can also brush up on our Academic Offenses policy (graduate or undergrad) for more information.

Yes! Our Writing Centre offers free consultations to all students to assist at every stage of the writing process. Learn how the Writing Centre can help you succeed at ULethbridge. 


The online store is always open!

The regular hours are Monday to Friday, 9 a.m. to 4:30 p.m., and closed weekends as well as statutory holidays. 

The Bookstore is sometimes open for special events outside of regular hours, we will post additional hours on our website.

You can also follow us on our social media platforms:
Twitter: @UofLBookstore
Instagram: uoflbookstore 

You can order your books online or purchase them in-store You will be able to select from new, used or digital, rental or purchase.

Absolutely! Both through online ordering and in-store.


Yes, you have 14 days from the 1st day of class to return, this can be done in-store Monday to Friday: 9 a.m. – 4:30 p.m. If you have ordered a textbook through our online store, please return it, prepaid, using a traceable means.  You will be credited once the book return has been processed by the bookstore staff.

If you would like to pick up your web order rather than paying for shipping, please select that option as part of check out. Shipping costs for both purchases and returns are the sole responsibility of the student.

The lists are ready now at Text Express (your textbook list) found on bookstore.uleth.ca under the Course Material option.

The cost of your textbooks may vary greatly depending on the classes you're taking and the formats you choose.

For example, used or digital textbooks can be significantly cheaper than new traditional textbooks. A general rule of thumb is to budget for $150 to $200 per class.

No, you have 14 days from the 1st day of class to return, which can be done in-store during regular business hours; or, if you have ordered a textbook through our online store, please return, prepaid, using a traceable means.  You will be credited once the book return has been processed by the bookstore staff.

Financial aid

The provincial government suggests applying for student loans at least 60 days before the start of classes.

Housing Services                             

The Housing Services office will be open to serve students on weekdays. Outside of business hours, student staff is well trained to support students and well-versed in campus resources. They can be reached via telephone when the Housing Services office is closed.

Yes! Options for mature students in housing include our apartment building Mt. Blackiston, our two townhomes Siksika and Tsuu t’ina, and Residence Village.

Learn more about our housing options for mature learners. 

Yes, each room has access to wired internet. Wifi is also available throughout campus. 

Sports & athletics

You should meet with your coaching staff to make sure you are planning your course schedule around your training schedule. You should also work with your teammates (especially those in their 3rd or 4th year) to see what they suggest. It can be tough to balance the workload of being a student athlete so also make sure that you discuss any major decisions with your academic advisors.  

Many teams host open tryouts. It is important to reach out to the coaches if you are interested in joining a team. 

Lifeguarding tryouts are usually run throughout the year when there is an open position. Keep an eye on the job board for postings or request to speak with the manager of Maxbell Aquatics to inquire about open tryouts. All lifeguards must have up-to-date certification.


(Email, Bridge, etc.)

Your email is created when you accept your offer of admission and pay your deposit. Visit ulethbridge.ca/webmail to sign in to Webmail. Your email will be your uLeth username with @uleth.ca added to the end of it. Please check your webmail frequently so you don’t miss out on any communications from uLethbridge, your professors, or classmates. 

Applicants have their email created once they accept the offer and pay the deposit.

Once you have created an account on the Bridge, you will receive your username and email.

As a result of email migrating from Google to Microsoft, you may need to change the configuration on your email client to continue to receive email. For more about this change visit the Student Office 365 Migration website, for general IT help visit the ITS Solution Centre.

The Office 365 apps (Outlook, Word, Excel, PowerPoint, OneNote etc.) can be downloaded at portal.office.com/account (Click “Install Office”). You can also download the Teams app.

You can learn about engaging with your course material in Moodle, connecting to online computer labs and the ins and outs of Office 365 at go.uleth.ca/student-tech

Tuition & fees               

You can find the current list of tuition and fees at ulethbridge.ca/financial-services/fee-schedules.

Tuition and fees are assessed to student accounts on the first day of classes each term. You can view your registration charges as soon as you have completed registration; go to your student Bridge account and check under Registration Fee Assessment. You can also find a detailed report of your charges under Account Summary by Term.

Yes! Our University of Lethbridge Students Union offers Health & Dental coverage to all full-time students. Students with pre-existing coverage can opt out of this service. Learn more about the benefits and how to opt out.

Tuition and fees are due in full on October 1st for the fall term and February 1st for the winter term. You can pay online through your bank or in person at the Cash Office, located in Anderson Hall.  

Your tuition and fees will be calculated once you have selected all of your classes. Your tuition will be assessed after the add/drop deadline (after first week of classes) and you will find the tuition for your semester on your Bridge account!