We are here for you!
Fall/Spring Hours
Monday to Thursday 8:30am - 7:30pm (Closed 12 -1:15 pm for Lunch)
Friday 9:00am - 4:00pm (Closed 12 -1:15 pm for Lunch)
Summer Hours:
Monday to Friday 9am - 4:00pm (Closed 12 -1:15 pm for Lunch)
**IMPORTANT NOTICE**
** As of November 1st, 2022 we will be charging a $10 fee for all no-show and late-cancel appointments. To avoid late-cancel charges, you must cancel your counselling appointment 24 hours prior to your appointment time via email, phone, or voicemail. If a fee is required, fees will be billed to your U of L student account.**
Please talk to our Intake Coordinators or to your Counsellor for more information and details.
Services Available to Students
Services offered in-person, Zoom, or over the phone.
You can choose your mode of service!
Need emotional support ASAP? We got you!
What you need to know:
- Just like a walk-in clinic, walk-in appointments must be made in-person at our office on Wednesdays only. First-come first-serve! Doors open at 8:30am - AH153.
- These are same-day appointments, meaning you may need to come in early to book and return later for your appointment.
- Only in-person sessions will be accepted (no zoom or phone sessions available for walk-ins).
- Walk-in sessions are limited to 2 per semester, per student.
- We have multiple amazing counsellors available to support you (female and male), however on walk-ins, students cannot choose their counsellor.
- If you are actively seeing one of our counsellors, you may not be able to book a walk-in. Check with our front desk staff if you are unsure or call 403-317-2845 for more info - we are here to help!
Emergencies & After Hours
Emergencies & After Hours
- If you are in emotional distress during office hours, a counsellor may be available as soon as possible. We reserve spots for emergencies situations such as recent assault, suicide risk or severe emotional crisis.
- For campus emergencies contact Security at 403-329-2345 or dial 911
- 24/7 phone counselling services - Wellness Together Canada - call 1-866-585-0445 (free)
- Distress line of Southwestern Alberta at (403) 327-7905 or 1 888 787-2880
- Familiarize yourself with Risk & Safety Services Policies on the UofL Campus
- Other Community Resources
Worrisome Behaviour
- If you would like to report worrisome or concerning behaviour you can complete a Behavioural Intervention Report.
Sexual Violence Awareness & Support
- Click here for more information or email sexualviolenceinfo@uleth.ca