Image
We are here for you
Office Hours:
Monday to Friday 9:00 a.m. - 4:00 p.m.
*** Closed at the noon hour each day for Lunch ***
All other office closures follow the U of L Academic Schedule.
We will be closed from 9:00 a.m. to 1:00 p.m. on Friday May 9, 2025 for staff training.
Services Available to Students
Services offered in-person, Zoom, or over the phone.
You can choose your mode of service!
Need emotional support ASAP? We got you!
What you need to know:
Just like a walk-in clinic, walk-in appointments must be made in-person at our office on Wednesdays. Walk-In-Wednesday appointments are available in the Fall and Winter semesters and are first-come, first-served! Doors open around 8:45am in AH153.
These are same-day appointments, meaning you may need to come in early to book and return later for your appointment.
Only in-person sessions will be provided (no Zoom or phone sessions available for walk-ins).
Walk-in sessions are limited to 2 per semester, per student.
We have multiple amazing counsellors available to support you (female and male), however on walk-ins, students cannot choose their counsellor.
If you are actively seeing one of our counsellors or an AHS counsellor on campus, you may not be able to book a walk-in. Check with our front desk staff if you are unsure or call 403-317-2845 for more info - we are here to help!
Image
Emergencies & After Hours
Emergencies & After Hours
- If you are in emotional distress during office hours, a counsellor may be available for a priority appointment.
- If you are experiencing a mental health crisis or emergency, please call one of the 24/7 supports below, call 9-1-1, or attend your nearest emergency department.
- For campus emergencies contact Security at 403-329-2345 or dial 911
- Familiarize yourself with Risk & Safety Services Policies on the UofL Campus
- Other Community Resources
- Help available 24/7:
- Distress line of Southwestern Alberta: 403-327-7905 or 1-888-787-2880
- Mental Health Helpline (Available in 200+ languages): 1-877-303-2642
- Indigenous Hope for Wellness: 1-855-242-3310
- Suicide Crisis Helpline: Text or call 988
Worrisome Behaviour
- If you would like to report worrisome or concerning behaviour you can complete a Behavioural Intervention Report.
Sexual Violence Awareness & Support
- Click here for more information or email sexualviolenceinfo@uleth.ca