FAQ

General

Contact us! If you are looking for specific assistance, check out our Meet the ALC Team page to see which ALC team member can best assist you. If you are unsure, please email us at alc@uleth.ca, and we will direct your inquiry to the appropriate person/department. We can further discuss your concerns and look at accommodation options, provide you with a learning strategies appointment, or refer you to another service on campus that can help.

We can definitely meet with you to provide some guidance/advising. But the best place to go for advising around which specific courses to take is the Academic Advising for your Faculty. They know the program requirements, and can offer a lot more detailed information about specific courses.

If your disability limits you from taking a full course load, you can apply for a reduced course load. This will allow you to carry as little as 40% of a full course and still apply for full-time student aid. In order to do so, please contact us.

If you drop below 60% of a full-time course load during your semester, you will be considered part-time. Student Aid will reassess your eligibility for full-time funding for the semester in which you applied. If you continue your full-time studies the next-semester, you will need to reapply for funding.

This may not apply if you are a student with a permanent disability and have been approved to study at a reduced course load.

CLOCKWORK

You only have to book the evaluations for which you need to have accommodation.  However, your circumstances may change or you may find the material harder than you first thought.  It is better to have your accommodations and not need them than to need them and not have them.  

Yes, you can book any timed quiz, exam, or evaluation that will count towards your grade.

If your professor hasn't set the time or length of your exam before the 7-day booking deadline, simply book your exam for the length and time of your class and send us an email at exam.accommodations@uleth.ca requesting that it be adjusted as soon as you know. 

For in person exams that you will be completing at the ALC, yes you still have to book and write them during our office hours of Mon-Fri 8:30am-4:00pm.

For Moodle exams written at home, no you don't need to book and write them during office hours. That being said, we still suggest that you write your exams during office hours so that you can still receive support if anything should go wrong during your exam. 

You only need to book exams through Clockwork if you require accommodation for that exam.

Firstly, it is your responsibility to book exams through Clockwork 7 days before they begin. If you do not book your exam, there is a good chance that you will not receive your accommodations. It is good practice to book all of your known exams right away at the beginning of the semester and book unknown exams as soon as you find out about them.

If you miss the deadline however, please email exam.accommodations@uleth.ca with these details:

Course and section:

Professor's name:

Exam format:

Exam date:

Exam time:

Exam duration:

 

We will try to set it up, but this does not guarantee that you will receive accommodations.

Please make a separate booking for each part (especially if the parts are on different platforms) and send the Exam Coordinator (exam.accommodations@uleth.ca) an email with what each of the parts are.

We prepare accommodations for exams differently depending on what platform they are on. So if you have an exam with 2 parts and one part is on Moodle and the other is on Crowdmark, we will not know that you have 2 different parts that we have to prepare for unless you make 2 bookings.