Programs cancelled due to insufficient enrolment or instructor availability will be fully refunded
A $20 cancellation/$10 transfer fee is charged for each activity/program cancellation or transfer.
The administration fee is not applicable on refunds due to enrollment quotas.
All cancellations/transfers must be received in writing, by Sport & Recreation Services before consideration.
Cancelling within 7 working days and 1 working day prior to the commencement of the activity/program will result in a 50% refund of original registration fee – materials portion of registration will not be refunded.
Refunds/transfers will not be considered from 1 day prior to the commencement of the activity/program.
Refund requests received after the start of the activity/program will be considered on an individual basis. These requests need to go to the appropriate program supervisor for approval.
Memberships are non-refundable
Extenuating circumstances will be taken into consideration by the Customer Service Coordinator