Emergency Care and After Hours Support

On-Campus Emergency Assistance (24/7)

Emergency first aid support is always available on campus. Security Representatives are trained to respond to medical emergencies and can assist until emergency services arrive.

For serious or life-threatening emergencies:

• Call 9-1-1 immediately.
• Stay calm and remain with the injured or ill person.
• Make sure the area is safe. Do not move the person unless they are at risk of further harm.
• Provide the dispatcher with your name, phone number, and exact location.
• After calling 9-1-1, contact Security Services at 403-329-2345 (or 2345 from an in-house phone). Security will help guide emergency responders to your location.

For non-emergent injury or illness on campus:

• Call a Security Representative at 403-329-2345 (or 2345 from an in-house phone).
• Stay on the line, describe the situation, and a representative will come to you.

• All injuries that occur on campus require a Campus Accident/Injury Report to be completed within 24 hours.

   

Off-Campus Emergencies

If you are off campus and experiencing a serious or life-threatening emergency:

• Call 9-1-1, or
• Go directly to the Emergency Department at Chinook Regional Hospital:

  • Chinook Regional Hospital – Emergency Department
    960 19 St S, Lethbridge, AB T1J 1W5
    This is the only 24/7 emergency department in Lethbridge.

     

Non-Emergent Health Concerns (Off Campus)

If you are unsure what to do, need medical advice, or are experiencing a non-emergent illness or injury:

Health Link (8-1-1)

• Free health advice available 24/7
• Staffed by Registered Nurses and other Health Professionals
• Call 8-1-1 or visit MyHealth.Alberta.ca for reliable health information