Emergency Care and After Hours Support

In an Emergency:

  • On Campus → Call Security at 403-329-2345 or 9-1-1

  • Off Campus → Call 9-1-1

  • Non-Urgent Health Advice → Call Health Link at 8-1-1

 

 

On-Campus Emergency Assistance (24/7)

Emergency first aid support is always available on campus. Security Representatives are trained to respond to medical emergencies and can assist until emergency services arrive.


For serious or life-threatening emergencies:
  • Call 9-1-1 immediately for life-threatening emergencies.
  • Stay calm and remain with the injured or ill person.
  • Make sure the area is safe. Do not move the person unless they are at risk of further harm.
  • Provide the dispatcher with your name, phone number, and exact location.
  • After calling 9-1-1, contact Security Services at 403-329-2345 (or 2345 from an in-house phone). Security will help guide emergency responders to your location.
For non-emergent injury or illness on campus:
  • Call a Security Representative at 403-329-2345 (or 2345 from an in-house phone).
  • Stay on the line, describe the situation, and a representative will come to you.
  • All injuries that occur on campus require a Campus Accident/Injury Report to be completed within 24 hours.
 

Off-Campus Emergencies

If you are off campus and experiencing a serious or life-threatening emergency:

  • Call 9-1-1, or
  • Go directly to the Emergency Department at Chinook Regional Hospital:
    • Chinook Regional Hospital – Emergency Department
      960 19 St S, Lethbridge, AB T1J 1W5
      This is the only 24/7 emergency department in Lethbridge.
 

Non-Emergent Health Concerns (Off Campus)

If you are unsure what to do, need medical advice, or are experiencing a non-emergent illness or injury:


Health Link (8-1-1)
  • Free health advice available 24/7
  • Staffed by Registered Nurses and other Health Professionals
  • Call 8-1-1 or visit MyHealth.Alberta.ca for reliable health information