Frequently Asked Questions

Campus Mobility Services is located in Turcotte Hall, Level 1 TH101

Email: parking@uleth.ca

Ph: 403-329-2602

Mailing Address:
4401 University Drive
Lethbridge, AB T1K3M4

The Campus Mobility Services office in TH101 is open Monday to Friday, from 8:00 a.m. to 4:00 p.m. We are closed on weekends and holidays.

Student parking permits are purchased online through the parking portal, www.parking.uleth.ca. Information on the permit sale can be found here: https://www.ulethbridge.ca/facilities/parking/student-permits, but will also be sent to students ULeth email and posted on the Campus Mobility Services Instagram and Facebook pages.

There are a limited number of parking permits available on campus. If there are no permits available, students will need to purchase a different permit lot, or wait and check the portal for when more permits do become available.

Residence Students also apply for a parking permit through the parking portal. Please find more information here: https://www.ulethbridge.ca/facilities/parking/student-permits. 

Employees/Staff/Faculty requiring a parking permit are to email parking@uleth.ca.

For any questions or concerns please contact Campus Mobility Services: 403-329-2602 or parking@uleth.ca

The cost of a parking permit is varied by the parking lot and timeframe the permit is valid. Click here for the current rates.

Permit Sharing is authorized by Campus Mobility Services for one student who has an active parking permit to share with only 1 other student who does not. (Excludes: Housing students and Employees/Staff/Faculty members) You can share a single parking permit with one student; however, only one vehicle can be on campus at a time.

***If you wish to share a permit, email the Campus Mobility office at parking@uleth.ca to receive the Permit Share Form to complete.

Permit Sharing without authorization falls under the category of misuse of campus property/permit, misuse of campus property constitutes a non-academic offense.

NOTE: Only one car may be linked to one single permit at a single time, and only one car linked to a permit is allowed on to park on campus using that permit at a single time. Any other vehicles associated with the permit must pay for the day by using the Pay&Park through the parking dispensers or by using HonkMobile. If both vehicles under a single permit are found on campus using the permit at the same time, both will receive a non-appealable citation.

Employees eligible for payroll deduction are those categorized as Full Time-Continuing salaried. Hourly-staff are not eligible for payroll deduction. If employed as a Graduate Assistantship please come to Campus Mobility Service with your Offer of Appointment.

Please contact Campus Mobility Services if you have any questions.

If you require accessible parking on campus you must be in possession of a valid Provincial Disability placard.

If using the Provincial placard on campus it must be registered with Campus Mobility Services, clearly displayed for enforcement officers to validate, and must have an active UofL parking permit or hourly Pay&Park session. To register your Disability placard, send a picture of the placard and the pink Provincial registration certificate to Campus Mobility Services.

An individual that holds a Disability placard and is in need of a University of Lethbridge parking permit will be charge the cost of a Lot N permit. Campus Mobility Services charges the Lot N price as it is the lowest permit cost available on campus. Although the individual will hold a Lot N permit, they will be able to utilize any of the accessibility stalls around campus.

Please be advised all accessibility stalls are on a first-come first-served basis, there is no guarantee that a stall in your preferred lot will be available. For any accessibility concerns, please call Campus Mobility Services at 403-329-2602.

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Visitors may park in Pay&Park lots and pay for an hourly-parking session either at the dispenser or via HonkMobile. Please see the "Parking Lot Permit Prefixes and Enforcement Times" tab for all available parking sessions offered by each Pay&Park lot.

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To cancel your permit, all you need to do is email parking@uleth.ca with your ULeth ID number and state that you would like to cancel your permit. You will receive a prorated refunded for the time of the permit that was not used. The permit will be refunded for the months following, up to the expiry date of the permit as per scheduled cut-off dates. All refunds are handled by the Cash Office and will be issued through the original payment method of the parking permit.
 

Using parking permits improperly is a violation that carries consequences. Consequences include the confiscation/revoking of the parking permit, repayment of the full permit cost, and misuse of campus property constitutes a non-academic offense, non-disciplinary expectations letter against an employee record. If the misuse of a parking permit is discovered, the vehicle responsible will be towed off campus at the owner's cost.

Unauthorized sharing and selling of a permit holds the consequences of a non-academic disciplinary action against a student, non-disciplinary expectations letter against an employee record as well as possible monetary charges.

Purchasing a permit through unauthorized means holds the consequences of a citation for an invalid permit, the possibility of the vehicle being towed off campus, a non-academic disciplinary letter against your student record, non-disciplinary expectations letter against an employee record, as well as the cost of either $16.00 / day for the days the permit was used up to the full cost of the permit.

For Students

• Students may register only one vehicle on their parking permit.

• To update or modify your license plate, visit the parking portal: https://parking.uleth.ca.

  Instructions can be found under the Resources Tab: https://www.ulethbridge.ca/facilities/parking/content/parking-resources

For Employees

• Employees may register up to four vehicles on their parking permit. However, a vehicle cannot be linked to more than one permit. A single vehicle may only be linked to a single permit.

• To add vehicles, visit the parking portal: https://parking.uleth.ca and select "Add vehicles" under the permit section.

• Only one vehicle associated with the permit may be parked on campus at a time. Any additional vehicles must pay for daily parking at a dispenser or via HonkMobile.

  Instructions can be found under the Resources Tab: https://www.ulethbridge.ca/facilities/parking/content/parking-resources

Important Note: If any vehicle is found without a valid permit or hour parking session, all vehicles linked to that permit will receive citations.

Although the parking lots may appear empty, enforcement may still be in effect if it is a regular working day. Parking regulations are applicable all year round, including the summer months or when students are not on campus. The daily operations and public access to the University of Lethbridge continues to be required for a wide variety of reasons outside of just the Academic calendar. Please see the "Parking Lot Permit Prefixes and Enforcement Times" tab to see a full list of enforcement times for each lot on campus.

Parking is completely self-funding and therefore receives no funding from tuition fees, or Government. Things like parking lot construction and maintenance, sidewalks, paths, roadways, electricity for lighting, snow removal, financial services, employee salaries, just to name a few, must be paid for by revenues generated by parking fees.


Please follow our Instagram and Facebook pages to stay up-to-date on all parking notices.

If you believe a citation issued to you was unjustified, please go to https://parking.uleth.ca and submit an appeal. You may attach any significant information (please note that if you submit pictures and they are not attaching to the appeal, please email them to parking@uleth.ca along with your citation number). Citations must be appealed within 30 days of the issued date.

If you have submitted an appeal through parking.uleth.ca, do not pay for your citation until you have received an appeal decision, no refunds will be given.

All appeals must be submitted through the online forum, we do not have an in person appeal system.
 

Individuals who accumulate 10 or more parking citations will be added to the Repeat Violator List, which may result in your vehicle being towed off campus.

You can verify this information by going to your parking account at https://parking.uleth.ca . Once you have logged in, please select 'Permits' and your permit information will be displayed.

Please remember it is always the responsibility of the permit holder to be aware of when permits are active and when they expire and to park on campus accordingly. Vehicles found parked on campus without an active/valid parking permit may risk getting ticketed.

This is not recommended. You will be held responsible for any citation associated with all license plates listed on your account.

Yes, you can edit, delete, add a new license plate or add a temporary license plate to your parking permit all through the parking portal:  https://parking.uleth.ca . Login, select 'Permits' and you will have the option to update your license plate information.

Instructions can be found under the Resources Tab: https://www.ulethbridge.ca/facilities/parking/content/parking-resources

Please Note: Only one of your vehicles is entitled to park with the permit at any one time. Any other vehicles must pay for the day using Pay&Park at the parking dispenser or through HonkMobile. 

No, you are entitled to only one parking permit, which allows just one of your vehicles to park using the permit at any given time. Any other vehicles must pay for the day using Pay&Park at the parking dispenser or through HonkMobile. If multiple vehicles under a single permit are found on campus at the same time with no active parking session, all associated vehicles on campus will receive a citation which cannot be appealed.

There are two different options for you:

You may contact the U of L Safewalk program at 403-380-1888 and two designated Safewalkers (female and male) will meet you at your locations and walk with you to your vehicle, classroom or residence on campus.

At any time you may contact Security at 403-329-2345 and request an escort anywhere on campus.

All parking rates and fees are set and approved by the University of Lethbridge Board of Governors.

No. If a parking dispenser is out of service, parking is not automatically free. Visitors are still required to pay for parking using the alternative payment option, HonkMobile, if it is available. If you encounter a dispenser that is not functioning, please report the issue to Campus Mobility Services and complete your parking payment through the HonkMobile app or web. Parking fees remain in effect as long as an alternative payment method is available.

If the parking dispenser is out of service, please contact Campus Mobility Services at 403-329-2602, and please have this information ready:
- Where the dispenser is located
- An explanation of the problem
The dispensers will be checked and any necessary repairs will be done as soon as possible. Please use alternative payment method of HonkMobile in the meanwhile.

If you are unable to pay because both the parking dispenser and HonkMobile are unavailable, contact Campus Mobility Services as soon as possible for assistance before leaving your vehicle.

Campus Mobility Services offer two permit options for Motorcycles on campus:

Option 1: Motorcycle users requiring to park only within the Motorcycle designated areas are required to purchase a campus Motorcycle Parking Permit. Designated areas are provided in Lots C, N, O and P only.

Option 2: Motorcycle users who hold a valid University Parking Permit, may park their motorcycle within their designated permit area, and within the Motorcycle designated areas on campus. The motorcycle license plate must be registered with Campus Mobility Services. Motorcycles not registered with Campus Mobility Services will be ticketed and/or towed.

Motorcycles parked in Pay&Park areas are subject to the posted parking fees and enforcement times.

Motorized scooters are subject to the same regulations as motorcycles.

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Bicycle parking is strategically located across the campus. Bicycles must be parking in supplied bike stands. Bicycles attached to trees or outside of designated stands maybe removed and placed in storage. To retrieve your bicycle after it has been removed, contact Security Services and provide identification and proof of ownership.
There is no charge to use the outdoor bicycle racks.

Bicycle lockers may be rented from Sport & Rec. Services.

If you are legally parked and have consumed alcohol, you may leave your vehicle where it is overnight.

The best option would be to contact Campus Mobility Services (403-329-2602) or the Security Services Office (403-329-2549) after hours with your license plate number and location of your vehicle. This step may prevent your vehicle from being ticketed or towed.

Vehicles left for this reason must be removed by 8am the next morning.

All citations are to be paid to the City of Lethbridge, the University of Lethbridge does not accept payment.

Pay online: www.lethbridge.ca/onlineservices

Pay in person: At the Parking operations office. 705 5th Ave S  or  At City Hall Cashiers

(NOTE: you may notice the balance on the ULeth parking portal may show a $0.00 owing amount on parking tickets, this is because payments of these parking tickets do not go to the University of Lethbridge, all payments are made through the City of Lethbridge. It is showing $0.00, because there is nothing (zero) owing to the University of Lethbridge. 

As stated on the parking portal, "Ticket Balances: All ticket payments are made through the City of Lethbridge, not at parking.uleth.ca. The balance appears as $0.00 since no payments are made to the University of Lethbridge. Please make payments to the City of Lethbridge, either in person or online at https://ecom.lethbridge.ca/mycity/ecom/epayment.html”

If you are ever receiving reminders in the mail about a parking ticket, please be aware that these reminders are coming from the City of Lethbridge, not the University, and that notice may be that a ticket has either not been paid for yet or has been sent to the Court of King's Bench with a summons notice.)