Conference & Event Services

Cancellations/Feedback

Cancellations

All bookings must be cancelled in writing. Cancellation fees may be assed by the Space Bookibng Unit, as specified in the writen contract.

One calendar week or more prior to the function date or
As stipulated in any written contract or
As required by the Space Booking Unit
See Our Summer Residence Accommodation Policies

Feedback

Complaints about University services and facilities must be submitted in writing to the applicable Space Booking Unit (availability, cost, quality)

Space Booking Unit will refer specific questions to other officers as may be required in order to prepare a complete response to the complainant

Decisions about the use of space assigned to a Faculty or School may be appealed to the appropriate Dean
Decisions about the use of general instructional space may be appealed to the Registrar
Decisions about the use of other space may be appealed to Conference & Event Services or to the Manager, Hospitality Services
If necessary, decisions of the above noted officers may be appealed to the Vice-President (Finance & Administration). The VP's decision will be final and binding