Responding to illness

Last updated: February 28, 2022 at 10:09am

Rapid Response Protocol

The Rapid Response Protocol describes actions to take for anyone with COVID-19 symptoms during or following in-person activities, or when a COVID-19 positive case is confirmed.

View Rapid Response Protocol (PDF version)

Step 1: Act

  • STAY HOME and self-isolate.
  • Complete the online Alberta Health Services (AHS) COVID-19 Self-Assessment.
  • Follow AHS instructions for testing, isolation and medical care.
  • Proceed to Step 2: Contact
  • Leave campus as soon as possible, taking care not to contact others.
    • Ideally, you should use your own vehicle to return home. If not, self-isolate and arrange for transportation i.e., call friends, family or taxi, informing them of suspected COVID-19 symptoms. Ensure all wear masks and the vehicle is sanitized after use.
    • If you do not have an office or area to self-isolate while awaiting transportation, contact Security Services at 403-329-2345 and advise that you require a self-isolation room while awaiting transportation to go home.
    • Do not use public transportation (e.g., Transit bus). Contact Security Services at 403-329-2345 and request assistance with transportation if you cannot get safely home.
  • Complete the AHS COVID-19 Self-Assessment.
  • Follow AHS instructions for testing, isolation and medical care. 
  • If an ill person develops severe symptoms and is in medical distress, call 911 and inform of possible COVID-19 infection and symptoms. Then call Security Services 403-329-2345 (campus first aid responders). DO NOT GO TO ANY MEDICAL CLINIC (including on-campus Health Centre) for care.
  • Proceed to Step 2: Contact
  • Follow AHS instructions for additional testing, isolation and medical care. 
  • Proceed to Step 2: Contact



Step 2: Contact


  • Faculty & staff: Notify your supervisor
  • Students: Notify your instructors that you will be absent from class
  • Residence students: Contact Housing Services at 403-329-2584 Mon-Fri from 8:30 am – 4:30 pm; after- hours and weekends call the Residence Assistant On-Duty (facility specific) who will provide direction on procedures to follow.


Questions? Contact