1. Housing Services
  2. Current Residents
  3. Housing Safety
  4. Lock Out Procedures

Lock Out Procedures

single student resident lock out procedures

Single Student Resident “Lock Out” Procedures

Single Student residents are responsible for carrying their keys at all times and locking their doors when they leave their unit.

Student ID will be requested for all lockouts and a lockout charge of $75.00 may apply.

School Year Lock Outs

Monday-Friday | 8:30 AM - 12:00 PM & 1 PM - 4 PM

I have Photo ID on me

  1. Call the Housing Services office: (403) 329 - 2584

  2. The office will contact a Housing Services employee to meet you at your unit, verify your identity, and access your unit.

I don't have Photo ID on me

  1. Visit the Housing Services office (C420) for a signed Resident Verification Form

  2. The office will contact a Housing Services employee to meet you at your unit, verify your identity, and access your unit.

*Please note Housing Services is closed from 12 PM - 1 PM daily*

Monday-Friday | 4:30 PM - 8:30 AM | Saturday & Sunday ALL-DAY

  • Students are asked to contact their facility Residence Assistant on Duty (RAD) via the posted phone number. The RAD will respond as soon as possible to provide you access to your room space.

  • The RAD will confirm student identification.

Monday-Friday | 12:00 PM - 1:00 PM & 4:00 PM - 4:30 PM
  • During the noon hour from 12 PM to 1 PM on weekdays and between 4:00 PM - 4:30 PM, residents may contact Security Services (403) 329-2345 for lock outs.
  • While every effort will be made to assist the students, Security Services may be unable to attend to you immediately. You may be asked to wait for the next available resource for assistance.
  • You may be asked to contact Housing Services (403) 329-2584 at 1:00 PM or the RAD for your facility at 4:30 PM.

If you feel your lock-out constitutes a health or safety concern or an emergency please contact Security Services at (403) 329-2345

Summer Lock Outs

Monday-Friday | 8:30 AM - 12:00 pm & 1 PM - 4 PM

I have Photo ID on me

  1. Call the Housing Services office: (403) 329 - 2584

  2. The office will contact a Housing Services employee to meet you at your unit, verify your identity, and access your unit.

I don't have Photo ID on me

  1. Visit the Housing Services office (C420) for a signed Resident Verification Form

  2. The office will contact a Housing Services employee to meet you at your unit, verify your identity, and access your unit.

*Please note Housing Services is closed from 12 PM - 1 PM daily*

Monday-Friday | 4:30 PM - 8:30 AM | Saturday & Sunday ALL-DAY
  • Call the After Hours Summer Staff at (403) 332-2980
  • After Hours Summer Staff will confirm your identity and grant access
Monday-Friday | 12:00 PM - 1:00 PM & 4:00 PM - 4:30 PM
  • During the noon hour from 12 PM to 1 PM on weekdays and between 4:00 PM - 4:30 PM, residents may contact Security Services (403) 329-2345 for lock outs.
  • While every effort will be made to assist the students, Security Services may be unable to attend to you immediately. You may be asked to wait for the next available resource for assistance.
  • You may be asked to contact Housing Services (403) 329-2584 at 1:00 PM or the After Hours Summer Staff (403) 332-2980 at 4:30 PM.

If you feel your lock-out constitutes a health or safety concern or an emergency please contact Security Services at (403) 329-2345

See Housing Policies