Troubleshooting

Troubleshooting

• If copier (multifunctional device) is not performing to your expectations
  • Contact Us
• All department Canon MFD’s are covered under a service agreement with Ricoh
  • Fill out Service Request form
    • Must provide Equipment ID Number; located on the front of the copier (multifunctional device)

Toner

• Each copier (multifunctional device) should have a replacement toner cartridge on hand
• When a replacement is made
  • Place the empty toner cartridge in the toner box
  • Check the “used” box on the yellow label
  • Return it to the Copy Centre through the campus mail
  • A replacement toner will be provided