Tech911
Category Amount Opened Amount Closed Average Time to Close (Days) Total Time Spent (Hours)
Acquisitions 0 0    
AppIT and Self-check 0 0    
Banner Account 0 0    
Blackfoot Digital Library 0 0    
Bookscanner / Microfilm Scanner 0 0    
Circulating Equipment 3 7 87.6 14.3
Citrix Receiver 0 0    
Compact Shelving 3 3 2 0.7
Database / Electronic Resources 29 37 29.8 10.5
Digital Library, E-Materials and OPUS 12 12 1.1 3.6
Encore 0 0    
Equipment Setup 4 4 1.3 1.6
Internet Browser, Email or Calendar 6 6 0.3 4.6
Inventory 0 0    
IP Telephone 1 1 0 0.2
LibGuides / LibCal 7 7 0.9 2
Library Catalogue/Sierra - Cataloguing 12 13 7.2 1.9
Library Catalogue/Sierra - Technical 3 3 1 0.7
Library Public Website 49 46 0.8 10.40
LibraryH3lp (IM) 0 0    
Link Resolving (360 Link) 1 1 17 0.1
Microsoft Office 3 3 0 0.6
OPAC / Distributed Station 5 6 27 2.5
Other (not listed) 10 11 4.8 4
PC on a Cart 0 0    
Personal or Shared Workstation 13 12 3.8 3.9
Posters / Screensavers / Digital Signage 29 30 7.9 59.1
Printer 1 1 4 0.5
Projector on Cart 0 0    
Relais 0 0    
Research Assistant Accounts 4 4 0.3 0.9
Security Gates/Software 0 0    
Service Point Station & RFID Pads 2 2 1.5 1
Single Sign-on/Login 3 3 6 1.5
SourceWeb 7 8 1 4.6
Summon 12 10 15.8 1.1
Wireless Network 0 0    
Total 219 230 11.3[1] 130.3
         

[1]
Duda, Bryson:
This is a weighted average