Reference			IN-PERSON TECHNOLOGY BY CATEGORY
	Contacts			Contacts
Facilitative	525		Technology	9
Basic	417		Citrix
Complex	36		Printing	91
Technology	103		Hardware
In Office	112		Software
Total	1193		Network	3
			Web
			Total	103
IM
	Contacts
Facilitative	95
Basic	196
Complex	26
Technology	7
Total	324
AskUs
	Contacts
Facilitative	13
Basic	20
Complex	10
Technology	4
Total	9
Total In-person and Online
	Contacts
Facilitative	633
Basic	633
Complex	72
Technology	114
In Office	112
Total	1526