Tech911
Category Amount Opened Amount Closed Average Time to Close (Days) Total Time Spent (Hours)
3M Gate 1 1 0 0.3
Acquisitions 0 0 \N \N
Banner Account 0 0 \N \N
Blackfoot Digital Library 1 1 12 3
Bookscanner / Microfilm Scanner 4 4 3 2.2
Circulating Equipment 8 9 53.4 4.3
Citrix Receiver 0 0 \N \N
Compact Shelving 4 4 0.3 1.3
Digital Library, E-Materials and OPUS 13 13 0.5 4
Encore 0 0 \N \N
Equipment Setup 2 2 0.5 0.8
Instant Messaging 0 0 \N \N
Internet Browser, Email or Calendar 5 5 1.2 1.8
Inventory 0 0 \N \N
IP Telephone 1 1 2 0.3
LibGuides 13 12 0.1 5.3
Library Catalogue/Sierra - Cataloguing 3 2 2 0.7
Library Catalogue/Sierra - Technical 5 6 127.7 1.3
Library Public Website 59 60 2.3 33.00
Link Resolving (360 Link) 0 0 \N \N
Microsoft Office 1 1 5 0.8
Online Database / Electronic Resources 16 17 7.1 2.7
OPAC / Distributed Station 10 7 0.9 1.8
Other (not listed) 24 24 1.3 11.5
PC on a Cart 0 0 \N \N
Personal or Shared Workstation 29 30 1.7 12.4
Posters / Screensavers / Digital Signage 27 23 5.9 24.7
Printer 7 6 2.5 1.5
Projector on Cart 0 0 \N \N
Relais 0 0 \N \N
Research Assistant Accounts 6 6 0.8 1.5
SelfCheck 1 2 112.5 0.4
Service Point Station 6 5 1.4 5.2
Single Sign-on/Login 0 0 \N \N
SourceWeb 9 9 1.2 16.8
Summon 6 5 1 1.7
Wireless Network 1 1 9 0.3
Total 262 256 8.0[1] 139.6
         

[1]
Duda, Bryson:
This is a weighted average