Reference			IN-PERSON TECHNOLOGY BY CATEGORY
	Contacts			Contacts
Facilitative	46		Technology
Basic	44		Citrix
Complex	5		Printing
Technology	4		Hardware
In Office	305		Software
Total	404		Network	1
			Web	3
			Total	4
IM
	Contacts
Facilitative	220
Basic	377
Complex	60
Technology	19
Referral	27
Total	703
AskUs
	Contacts
Facilitative	32
Basic	39
Complex	5
Technology	3
Referral	15
Total	94
Total In-person and Online
	Contacts
Facilitative	298
Basic	460
Complex	70
Technology	26
Referral	42
In Office	305
Total	1201