Tech911
  Amount Opened  Amount Closed Average Time to Close (Days) Total Time Spent (hours)
3M Gate        
Acquisitions        
Banner Account 1 1 0.0 0.1
Blackfoot Digital Library        
Bookscanner / Microfilm Scanner 2 2 0.5 0.8
Circulating Equipment 7 4 10.0 3.1
Citrix Receiver 1      
Compact Shelving 3 3 1.3 1.5
Digital Library & Institutional Repository 12 12 6.0 4.1
Equipment Setup 5 5 1.4 1.7
Instant Messaging        
Internet Browser, Email or Calendar 5 5 2.2 1.5
Inventory        
IP Telephone 2 2 3.5 0.4
LibGuides 6 5 0.6 6.2
Library Catalogue/Sierra - Cataloguing 3 3 27.7 2.2
Library Catalogue/Sierra - Technical 3 2 0.0 0.3
Library Public Website 42 41 2.9 10.6
Link Resolving (360 Link) 1 1 0.0 0.1
Microsoft Office 5 5 1.4 1.2
Online Database / Electronic Resources 11 11 6.4 2.8
OPAC / Distributed Station  11 11 18.3 2.5
Other (not listed) 13 13 3.8 5.2
PC on a Cart        
Personal or Shared Workstation 12 11 4.1 5.8
Printer 4 4 3.8 0.7
Projector on Cart        
Relais        
Research Assistant Accounts 3 3 0.0 0.4
Screensavers/Digital Signage 17 16 2.1 7.9
SelfCheck 2 2 16.5 0.5
Service Point Station 3 3 1.3 0.8
Single Sign-on/Login        
SourceWeb 2 1 0.0 0.3
Summon 3 3 1.0 2.1
Wireless Network        
Total 179 169 4.8 62.4