COVID-19 Information for International Students

Last updated: August 18, 2021 at 11:41pm

We know that as a current international student at the University of Lethbridge, you may have additional questions about how the evolving response to the COVID-19 pandemic will affect you.  Please review the FAQ below for more information. If you have a question specifically related to your status as an international student that isn't addressed here, please let us know.

If you are an incoming international student for an upcoming term, you'll find your answers here: COVID-19 Information for Incoming International Students

For general information for students and the uLethbridge community, please continue to monitor the uLethbridge Covid-19 Response page and Student FAQ.

Contact Us

Your international student advisors will be working from home until further notice, but they will still be available to you virtually.  See this page for the different ways you can get in touch with an International Student Advisor.


Weekly Zoom Sessions to Support You! 

Immigration Questions

Tuesdays | 10 - 11 a.m. 
Have your immigration questions answered by your International Student Advisors, in a weekly group drop-in session.

International Student Support

Thursdays | 10 - 11 a.m.
This weekly session is designed to give you the opportunity to connect with other international students through Zoom video.

Virtual Play Café

Last Friday of every month | 12 - 1 p.m.
Join in for a fun time to share a laugh playing virtual games!


Upcoming Events


Yes, as long as you maintain your legal status in Canada, as always.  You should verify the expiry date of your study permit now.  It is very important that you apply to extend your stay in Canada before your permit expires, so that you are able to stay in Canada.

If you are no longer studying in Canada, you must still apply to extend your status before the expiry date of your permit, either as a visitor, or as a worker, if you are eligible.

If your study permit expires, and you have not applied to extend it, you will need to apply to restore your status.  You may not study or work after your permit expires, until you are notified by Immigration, Refugees and Citizenship Canada (IRCC) that your status has been restored.  You have 90 days after the expiration of your study permit to apply for restoration.  If you find yourself in this situation, contact your International Student Advisors immediately for guidance.

Yes! You must ensure that you maintain legal status in Canada.  We typically recommend applying to extend your study permit at least 3 months prior to the expiry, although you can apply up to the expiry date.  As long as you apply to extend your study permit prior to its expiry date, when your permit expires, you will benefit from implied status.  Implied status means that you can continue to study and work according to the conditions of your study permit until you receive a decision on your application from Immigration, Refugees and Citizenship Canada (IRCC).

See the information at the top of this page for the different ways you can get in touch with an International Student Advisor for application support and guidance.

Yes.  The International Centre is still here to support you with applications and to provide advice. Although you have 180 days from the date of program completion to apply for your PGWP, we suggest applying as soon as possible, certainly within 90 days of completion, or before the expiry date on your study permit, whichever comes first. If you are not able to apply within the recommended timeframe, you will need to make sure to apply to extend your status in Canada as a visitor.

See the information at the top of this page for the different ways you can get in touch with an International Student Advisor for application support and guidance.

Immigration, Refugees and Citizenship Canada (IRCC) has confirmed that the move to online classes due to COVID-19 will not affect post-graduation work permits for students meeting PGWP eligibility requirements.

All your time studying online outside Canada between spring 2020 and December 31, 2021, counts toward the length of your PGWP.  


As of February 22, 2021, changes will be  made to travel restrictions for international students. All travellers arriving to Canada by air, as of February 22, 2021, will be required to take a COVID-19 molecular test when they arrive in Canada before exiting the airport, and another toward the end of their 14-day quarantine period. Travellers will also be required to reserve, prior to departure to Canada, a 3-night stay in a government-authorized hotel. These new measures are in addition to existing mandatory pre-boarding and health requirements for air travellers.

You can now travel to Canada if:

  • Your Designated Learning Institution has a COVID-19 readiness plan approved by the provincial authority (you can find uLethbridge on the list here)
  • Your study permit is valid, or your application to study in Canada has been approved, and you have a valid Letter of Introduction indicating that approval, along with the required entry document: TRV or eTA (U.S. citizens do not require an entry document)
  • You have a valid IRCC medical exam  (if applicable and you have been outside Canada for more thank six months)

Travel to Canada to attend the University of Lethbridge (or any school on the approved list) will be considered non-discretionary or essential, and additional letters or documents will not be required to indicate essential travel. Travel to Canada for other reasons (example, for tourism) will not be considered essential.  Students should plan their arrival date accordingly. There are now only four major international airports accepting travellers to Canada: Vancouver International Airport, Calgary International Airport, Toronto Pearson International Airport and Montreal-Trudeau International Airport.

All travellers to Canada are required to present a detailed quarantine plan upon arrival. Please see here for guidance on creating your quarantine plan.

The decision to allow entry to Canada is made by the Canada Border Services Agency. Although you may be allowed to enter Canada if you leave, you should keep in mind that with air travel being significantly reduced, it may be difficult to book flights to return to Canada. Because of this, you should consider that leaving Canada at this time may affect your ability to continue your studies.  A break in studies could affect your eligibility for the Post-Graduation Work Permit. 

We encourage you to seriously consider the personal and public health risks to travelling at this time. 

IRCC has announced a temporary exemption to the biometrics requirement for all in-Canada applications.  This applies to all new and previously submitted applications for study permits or extensions, work permits or extensions, temporary resident visas, restoration of status or applications to remain in Canada as a visitor. 

If you have already applied and paid the biometrics fee, IRCC will be refund you the $85 fee after your application has been processed.

If you have not yet applied, be aware that the online system will still indicate that you must pay the $85 biometrics fee.  However, you are not required to pay this.  You can also expect to receive the biometrics instruction letter (BIL), but you can ignore it, as long as this exemption remains in place.

You can find more details here.


Working in Canada

All work regulations apply as usual.  There are no exceptions to these rules for the Spring 2021 term.

Please contact an international student advisor if you have any questions about your work eligibility.

Normally, to extend your Social Insurance Number (SIN), you would visit a Service Canada Centre.  However, Service Canada Centres have been temporarily closed or are limiting in-person services to divert resources and protect public health.

Service Canada now allows the option to apply for a Social Insurance Number online.  You can find the online application here.  As usual, in order to be issued a SIN, your study permit must include remarks stating that you can work in Canada.  A Canadian address is required for the application, as IRCC will mail your SIN to you once your application is processed. 

There is also the option to apply by mail. To apply to extend your SIN by mail, you must:

  • Complete and print the application form (NAS-2120) and sign in blue or black ink.
    • The NAS-2120 form does not allow you to save as a PDF.  Complete the form in its entirety, then use the "Print to PDF" function to save (Select Print, then choose the printer name "Print to PDF")
  • Mail the completed and signed application form along with your study or work permit (photocopies are not accepted) to the following address using Canada Post or a courier service:

Service Canada
Social Insurance Registration Office
PO Box 7000
Bathurst NB  E2A 4T1

For additional information on the application for SIN, see here.


Health Care

Your Alberta Health Care card will normally expire on the same date that your study permit expires.  In order to ensure that you continue to have Alberta Health Care coverage, please call the Alberta Health Care Insurance Plan to request an extension of your coverage while your wait for a decision from Immigration, Refugees and Citizenship Canada. 

Once your new permit is approved, you will need to apply to extend your Alberta Health Care coverage to the expiry date of your new permit. Normally, you would do this at a registry agent. If you are not able to visit a registry agent, please call the Alberta Health Care Insurance Plan for instructions.

Financial and Tax Resources

Scholarships and Bursaries

When applying for scholarship and bursaries, always take time to complete the application thoroughly and accurately. There will likely be a large demand for these funds, so your clear communication of your particular situation will help the administrators of the awards allocate funds.

  • Continuing undergraduate students are encouraged to submit the scholarship and awards application before May 15, 2020 for Fall 2020 awards. Apply via the Bridge under the Student tab.
  • Graduate students are encouraged to submit the scholarship and awards application by May 15, 2020 for Fall 2020 payments. Apply via the Bridge under the Student tab.
  • The International Student Emergency Bursary, along with other emergency bursaries and loans, is administered by the Scholarship and Student Finance office. If you find yourself in urgent need, please contact the office at for more information on the application.

Food Banks

Students requiring short-term assistance with food are encouraged to contact local food banks:

Employment Insurance

International students may be eligible for Employment Insurance. You must have worked the required number of insurable hours of employment for your region (between 420 and 700 hours) within the last 52 weeks, as well as meet all other eligibility requirements.


The University of Lethbridge is closing its residences. Residence students have been notified by email and phone message of the requirement to move out and the timelines associated with this decision. Details have been posted on the U of L’s Housing website.

International students, and those without safe alternative housing options, may be permitted to stay, however they must notify Housing Services immediately at and receive permission to do so. There will be limited capacity available and the University will no longer be offering services for those in residence buildings.

Further, for those permitted to stay in residence beyond March 24, they will be required to adhere to a new policy of social distancing. There will be a zero-tolerance approach to enforcing this policy and individuals in breach will be immediately removed from campus.

These measures are meant to reduce the number of people on campus and to further reduce the risk of spreading the COVID-19 virus. The U of L recognizes this is a significant and disruptive change and academic accommodations will be considered for students adversely affected. Students seeking accommodation should contact instructor if required.

Further information can be found on the U of L’s Housing website.


Mental Health Resources and Staying Safe

There are a variety of mental health supports you can access, both through the university, and from the community.

University of Lethbridge Resources

Mindfulness for Pandemic Care: During this global crisis we all need pathways to calm, clarity, and openheartedness. Mindfulness and compassion practices can help us find an inner refuge while inviting a new appreciation of our interconnectedness.

  • Join Counselling & Career Services for 6 weekly sessions of mindfulness.
  • Each session consists of breath-work and grounding practices, a meditation, and resources for daily practice.
  • Tuesday, April 14 to Tuesday, May 19 : 9 – 9:45 am
  • Email for more information.

Zoom Pandemic Support Group: Join Counselling & Career Services for an online support group during the Pandemic.

  • Every Wednesday from 3 - 4 pm.
  • Ongoing registration accepted. Registration is required for this group. Please e-mail to register. All sessions will be conducted via Zoom.

Counselling & Career Services is offering tele-counselling services as an alternative to in-person sessions in the form of Zoom and phone sessions

Therapy Assist Online (TAO): Think of TAO as an online library of engaging, interactive programs to learn life skills and to help you bounce back from disappointments or stumbling blocks in life.

  • Check here for more information and how to log in.

Community Resources

  • Alberta post-secondary students across Alberta can text STUDENT to 211 or visit and click “live chat” anytime 24/7 to reach a live person – a community resource specialist – who will listen and connect you with the most appropriate on-campus and community resources.
  • Mental Health First Aid Self-Care and Resilience Guide

We have heard several reports of scams targetting international students. Unfortunately, in times when we feel vulnerable, there will be unscrupulous people who try to take advantage of us.  It is especially important to continue to use critical thinking skills when interacting online, on the phone and in person.

The Canadian Anti-Fraud Centre has posted a list of scams to watch out for.  In particluar, they advise to beware of:

Unsolicited calls, emails and texts requesting urgent action or payment and/or offering medical advice, financial relief, or government assistance and compensation

  • If you didn't initiate contact, you don't know who you're communicating to
  • Never respond or click on suspicious links and attachments
  • Never give out your personal or financial details

You should also beware of fraudulent offers of employment. The Balance gives the Top 10 Job Scam Warning Signs, like being offered a job you didn't apply for, and being asked to transfer money, or purchase something.  This Global and Mail article from December outlines common job offer scams.

Online Course Delivery

Online Learning Success Workshop Series!

The Student Success Centre is offering 3-part virtual workshops to improve your online learning success. Learn how to set up a study space, keep up with coursework, stay motivated, improve your study skills and ace your online exams. The 3-part workshop will be offered via Zoom from 12-12:50 p.m. during the following dates:

  • August 12 – Setting up a study space, online basics and where to find help
  • August 19 – Time management and how to stay motivated
  • August 26 – Study skills for online courses and strategies for writing exams online

To register, visit the Events and Workshops calendar on the MyExperience platform:

Once you have registered, you will be provided with the Zoom link and password. Students who attend all three workshops will have this added to their experiential transcript.

Can’t attend these dates? A second workshop series will be offered on August 13, 20 and 27 from 10-10:50 a.m., and September 1, 2 and 3 from 10-10:50 a.m.

The content of this FAQ has been prepared by a Regulated International Student Immigration Advisor (RISIA).